Effective Date: July 01, 2025
Company Name: Food GH (referred to as “we,” “us,” “our,” or “the Company”)
Website: www.foodgh.com
At Food GH, your privacy matters to us. We are a proudly Ghanaian platform that connects food vendors to hungry customers, partners with reliable motorbike riders for quick deliveries, and offers opportunities to fleet owners and investors to be part of our growing logistics network.
This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website, mobile application, or any of our services, you agree to the terms described here.
Depending on how you use our platform, we may collect the following types of information:
Business name and registration information
Owner or contact person’s name, phone number, and email
Location (physical address and GPS coordinates)
Menu details, pricing, and media uploads (e.g., images of food)
Mobile money or bank account details for payments
Full name
Contact number and email address
Delivery address and real-time location (if you enable it)
Order history and food preferences
Payment information (handled securely through third-party gateways)
Full name, phone number, and identification (ID card or driver's license)
Vehicle registration and license details
Profile photo
GPS location for delivery tracking
Bank or mobile money details for receiving earnings
Name or business entity
Contact information
Business registration documents
Identity verification (e.g., ID, business certificate)
Bank details for returns on investment (ROI)
Vehicle documents and operations licenses (for fleet owners)
When you interact with our platform, we may automatically collect:
IP address and browser type
Device information
Location (if enabled)
Cookies, session data, and browsing activity
We use the information we collect for several important purposes, including:
Connecting customers with vendors and delivery personnel
Processing and confirming food orders
Ensuring smooth and timely deliveries
Onboarding and verifying riders, vendors, and partners
Managing payments, receipts, and investor returns
Sending important updates, alerts, or promotions
Improving platform performance and user experience
Protecting users from fraud and unauthorized access
We value your privacy. Your personal information is never sold. However, we may share your information:
With trusted third-party service providers like payment processors
With fleet partners for coordinating deliveries
With legal or regulatory authorities, when required by law
During business changes such as mergers or restructuring
With your direct consent, for services or partnerships you engage in
Your information is stored securely and handled with care. We use several layers of protection, such as:
Secure Socket Layer (SSL) encryption
Access control and password protection
Regular monitoring of our systems for vulnerabilities
Secure storage and data backups
While we take every reasonable step to protect your data, no online platform is completely risk-free. We encourage you to take precautions with your personal credentials as well.
We retain personal data only as long as needed to fulfill our service obligations or comply with legal and financial regulations. Once your data is no longer required, we securely delete or anonymize it.
You have full control over your information. Depending on your location and applicable laws, you may:
Request a copy of the personal data we hold about you
Ask us to update or correct inaccurate information
Request deletion of your account or data
Withdraw consent or opt out of marketing messages
Limit how certain data is used
To make any such request, simply email us at support@foodgh.com.
We use cookies and similar technologies to improve your experience by:
Remembering your login details or preferences
Tracking website usage for analysis
Delivering targeted promotions (only if you opt in)
You can manage or disable cookies via your browser settings. Please note that some features of the site may not work properly without cookies enabled.
Food GH may contain links to or integrations with external platforms, including:
Payment gateways (e.g., Paystack, MTN Momo, Hubtel)
Logistics tools or delivery software
Social media logins and plugins
These services operate independently and have their own privacy policies. We recommend reviewing them when engaging with external links.
Food GH does not target users under 18 years old, and we do not knowingly collect information from minors. If we find out that we’ve unintentionally collected data from someone under 18, we will delete it immediately.
We may update this policy occasionally to reflect changes in legal requirements, our services, or user feedback. Whenever we make a significant change, we’ll notify users on our platform or via email. Please review this page periodically to stay informed.
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Food GH
📧 Email: support@foodgh.com
📞 Phone: 0554951660 / 0546451168
🏢 Location: Asofan, Greater Accra, Ghana
This policy is governed by the laws of the Republic of Ghana. By using our services, you agree to submit to the jurisdiction of Ghanaian courts in any disputes that may arise.
